Frequently Asked Questions

What is 420spot?

420spot is Canada’s premium online delivery service that caters to all the needs of cannabis users in London On and surrounding areas.

How does the referral program work?

Share your RC code found in your account profile with new customers and they will receive 20% off their first purchase. In addition you will receive 5% of EVERY purchase they make in 420 dollars.

What is the 420 Wallet?

The 420 wallet is a means for us to give back to the customers. You will be rewarded 5% for each purchase you make when you subscribe to our emails. As well you can also earn 5% on each purchase every new customer you refer to us, with the 420 wallets. (reward program) 

How do I place an order?

Ordering is simple. Just create an account on 420spot.org and you’re are ready shop. Once you have selected the items you require, proceed to the check out.

How do I pay for my order?

Payment is also very simple. Just send a secure e-transfer to the email provided at the check out.

How soon will I get my order?

All 1-hour deliveries will arrive at your door within an hour of your order being processed. Local and Extended deliveries may take up to 3 hours. Purolator depending on shipping method selected.

How Late Can I order 1 hour deliveries?

We stop taking orders for 1-hour deliveries at the time we close. We will wait up to 15 minutes for payments after we close for any order received before this time.

How late can I order 2-3 hour local deliveries?

We accept orders for this method of delivery up to 2 hours before our scheduled closing time. Orders received after 7 pm Mon-Wed , 8 pm Thurs-SAt and 6pm Sun will go out the following morning.

How late can I order an extended Delivery?

The same time frames apply to our local deliveries, apply to our extended deliveries. Orders received after 7 pm Mon-Wed, 8 pm Thurs-SAt and 6 pm Sun, will go out the following morning

Can I pay cash?

For the safety of everybody concerned Our drivers do not except cash. All orders must be paid in full via e-transfer before being delivered.

Do I need a Medical Marijuana license to order?

Being of legal age is the only prerequisite to order our products.

Do I require valid ID / proof of age?

Yes you must be 19 years of age and posses valid government ID Ie driver license, passport or age of majority are accepted.

What products do you carry?

420spot carries a large range of flower, concentrates, edibles and gear to meet all our customers needs.

Can I have my package delivered at a specific time?

We do try our best to accommodate all requests and can usually deliver within 1/2hour of a pre specified time.

What if I miss my delivery?

Here at 420spot, we know that life can often get in the way. In the event you miss your delivery, contact us at the store and we’ll arrange a new delivery time. We give each of our customers 1 grace redelivery but charges will apply to subsequent missed deliveries.

Can somebody else get my package for me?

As long as they are of legal age we will deliver your package to anyone/ any location in our delivery areas.

Can you leave my package in the mailbox?

To ensure we keep our products out of the hands of children, a person of legal age has to be available to receive the package.

What if my delivery is late?

In the event your package does show up late, contact us. We’ll track down you package quickly and adjust your delivery fee accordingly.

Is delivery discreet? What if I don’t want my neighbours to find out?

Yes, the delivery process is very discreet and all packages show up in an unmarked box.

How much does delivery cost?

Delivery fee is $10 for the London area and free on purchases over $100.  Extended delivery to St Thomas and Mount Bridges is $25.

What areas do you deliver?

Currently 420spot delivers to London, St Thomas and Mount Bridges.

How do I redeem my 420 dollars?

When you are at the checkout, simply select the box marked “redeem $420”

How does the 420 wallet work?

Our 420 wallet is for giving credits to our customers as well for those who have subscribed to our email, each purchase you make you will receive 5% back in 420 dollars you can redeem on your next purchase.

Is my information secure?

Your information is completely secure. 420Spot keeps all our customers information completely confidential and only use secure e-transfers for payment.