Question 1

What is 420spot?

Accepted Answer

420spot is Canada’s premium online delivery service that caters to all the needs of cannabis users in London On and surrounding areas.

Question 2

What is the 420 Wallet?

Accepted Answer

The 420 wallet is a means for us to give back to the customers. You will be rewarded 5% for each purchase you make when you subscribe to our emails. As well you can also earn 5% on each purchase every new customer you refer to us, with the 420 wallets. (reward program)

Question 3

How do I place an order?

Accepted Answer

Ordering is simple. Just create an account on 420spot.org and you’re are ready shop. Once you have selected the items you require, proceed to the check out.

Question 4

How soon will I get my order?

Accepted Answer

All 1-hour deliveries will arrive at your door within an hour of your order being processed. Local and Extended deliveries may take up to 3 hours

Question 5

420 Spot Refund & Return Policy

Accepted Answer

420 Spot has a strict no-return policy. However, we are committed to ensuring your happiness.  If you are unsatisfied with our products please let us know.  If the situation is deemed appropriate we will issue a full or partial credit to your 4:20 wallet.

Question 6

Can I pay cash?

Accepted Answer

For the safety of everybody concerned Our drivers do not except cash. All orders must be paid in full via e-transfer before being delivered.

Question 7

Do I  require valid ID / proof of age?

Accepted Answer

Yes you must be 19 years of age and posses valid government ID Ie driver license, passport or age of majority are accepted.

Question 8

Can I have my package delivered at a specific time?

Accepted Answer

We do try our best to accommodate all requests and can usually deliver within 1/2hour of a pre specified time.

Question 9

What if my delivery is late?

Accepted Answer

In the event your package does show up late, contact us. We’ll track down you package quickly and adjust your delivery fee accordingly.

Question 10

How much does delivery cost?

Accepted Answer

Delivery fee is $10 for the London area and free on purchases over $100.  Extended delivery to St Thomas and Mount Bridges is $25.

Question 11

What areas do you deliver?

Accepted Answer

Currently 420spot delivers to London, St Thomas and Mount Bridges.

Question 12

How do I redeem my 420 dollars?

Accepted Answer

When you are at the checkout, simply select the box marked “redeem $420”

Question 13

How does the 420 wallet work?

Accepted Answer

Our 420 wallet is for giving credits to our customers as well for those who have subscribed to our email, each purchase you make you will receive 5% back in 420 dollars you can redeem on your next purchase.

Question 14

Is my information secure?

Accepted Answer

Your information is completely secure. 420Spot keeps all our customers information completely confidential and only use secure e-transfers for payment.

Mon - Wed	8:00am - 9:00pm
Thurs - Sat	8:00am - 10:00pm
Sun	10:00am - 8:00pm

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